Goods-In Scan on the phone

On the phone, scan a consignment box label to look it up, receive it into a location, or stage it from stock.

Where: mobile · Who can use it: The Goods-In Scan tile is on the home screen for every signed-in user. Look-up works for any signed-in user.

Screens may differ slightly from what you see.

What it is for

This is the phone version of goods-in. It uses the camera to read the label on a consignment box. The screen is called Scan. It is opened from the Goods-In Scan tile on the phone's home screen.

It does three jobs, which you choose from a menu:

• Look up only: read a label and see what it is.
• Goods-in (receive): scan the box label, then scan the location it is going to. The box is booked in to that location.
• From stock (stage): scan the box label, then scan an existing stock label, to set stock aside for that box.

Who can use it

• Opening the screen: the Goods-In Scan tile is added to the home grid for every signed-in user.
• Look up only: works for any signed-in user.
• Read-only mode: if the phone is in read-only mode, the screen is forced to Look up only and the mode menu is hidden.

How to use it

Look up a label

1. On the home screen, tap Goods-In Scan.
2. Tap the mode icon (top right) and choose Look up only.
3. Point the camera at a label. The prompt says "Scan any label to look it up".
4. A card shows what the label is. For a consignment box it shows the customer name, the description, the SKU and a line such as "Box 2 of 5", plus a status chip. A label that cannot be read shows Unrecognised with a reason.

Receive a box into a location

1. Tap Goods-In Scan. The screen opens in Goods-In mode. If it does not, use the mode icon and choose Goods-in (receive).
2. Scan the box label. The prompt says "Scan the box label (JBOX)". The card shows the customer and the box ("Box N of M"). If the label is not a consignment box, you see "Not a consignment box label".
3. The prompt changes to "Now scan the destination LOCATION", and a Step 2 chip appears. Scan the location label.
4. A green message confirms it, for example "Received (2 of 5 received)". An orange message means it was already done. A red message gives the reason it was blocked.
5. The screen goes back to step 1 for the next box. To pick a different box before step 2, tap Scan a different box.

Stage a box from stock

1. Choose From stock (stage) from the mode icon.
2. Scan the box label.
3. When the prompt says "Now scan the existing STOCK label", scan the stock label.
4. A green message says "Staged from stock".

Scan into a job

1. Open a job on the phone.
2. Tap the scan icon in the top bar. Its tooltip reads "Scan into this job".
3. The screen opens in look-up mode, tied to that job. A box for another job is rejected by the server.

If the phone is offline

1. Scan as normal. If the phone cannot reach the server on the second scan, the message reads "Offline — scan queued (N pending)".
2. A banner at the top shows "N scan(s) queued offline" with a SYNC button.
3. When you have a signal, tap SYNC. The result reads like "Synced: 3 applied, 0 blocked, 0 still queued".

Tips

• Hold the phone steady. The screen waits a moment after each scan so the same label is not read twice.
• Use the torch button on the camera view in poor light.
• A queued scan is safe to sync later. Each scan carries its own ID so it cannot be applied twice.

Things to know

• This is the phone version. There is no web page for it in the menu.
• Do not confuse it with the web Goods Received tab on the Stock page. That tab is for supplier delivery notes. See Goods received notes and back orders.
• Those screens are not covered here. Their goods-in only looks up a code. It does not record a receipt. The screen described in this article does record the receipt.
• If it is off, the server answers "not found" and the scan will fail.

Related articles

• Goods received notes and back orders
• Warehouses and stock locations
• Your home screen on the phone
• Find and manage jobs