Multichannel listings and listing feeds

Publish a product live to a channel with a listing API, manage each listing, or build a CSV feed for marketplaces that have no live API.

Where: web · Who can use it: Both pages are in the navigation for roles with Manage Suppliers.

Screens may differ slightly from what you see.

What it is for

Two pages for getting your products onto sales channels.

• Multichannel Listings writes a product straight to a channel that has a live listing API. The page says currently this means ShopWired.
• Listing Feeds is for marketplaces with no live API. It builds a CSV you upload yourself. The page is clear that this is a download, not a live publish.

Who can use it

Both appear in the navigation for roles with Manage Suppliers.

How to use it

Publish a product live (Multichannel Listings)

Publishing writes to the live channel, and only happens when you click.

1. Open Multichannel Listings.
2. In Publish a product to a channel, choose a Channel. Channels that cannot take a live listing are greyed with "(not available)" and the tier is named (live API, CSV feed, manual or no listing). A note explains why.
3. Search for a product ("Search a product by name / SKU...") and click Search, then click the product.
4. Click Publish (live). A green message confirms.

Manage existing listings

The table shows Product, Channel, Status, Published and Actions.

• Status is one of draft, queued, live, error, ended or needs_attention. For an error, a short reason shows under it.
• A link icon beside the date opens the listing on the channel.
• Update (or Publish if it has never gone live) re-publishes it.
• End delists it. Ended listings cannot be updated or ended again.
• Refresh at the top reloads the table.

Build a listing feed

1. Open Listing Feeds.
2. Under New template, enter a name and choose the channel: B&Q / TradePoint (Mirakl), ManoMano or Wayfair. Header row is ticked by default.
3. Click Add column. For each, type the marketplace's Vendor header and choose which of your product fields fills it.
4. Click Create template (or Save changes when editing). Edit and Delete are in Saved templates.
5. In Products to include in the feed, search and click products to add them. Remove one with its cross.
6. Click Generate CSV on the template. It downloads, and the page says how many products it holds.

Generate CSV is disabled until you pick at least one product.

Tips

• Check the channel note before publishing. A channel on the CSV tier needs Listing Feeds, not Listings.
• The feed field list contains no cost or trade-price field.

Things to know

• Publishing, updating and ending are live writes to the channel.
• Feeds are files only. You upload them to the marketplace yourself.

Related articles

• Channel Connectors: check and nudge order syncing
• Web Orders: find, filter and update orders