Web orders (ShopWired)

9 articles.

• Back-orders

  See sales-order lines that are waiting for stock, grouped by product, and raise a draft purchase order to replenish.

• Channel Connectors: check and nudge order syncing

  See whether each connected sales channel is syncing, pull orders now, reset a stuck connector, queue a historical backfill or pull a date range.

• Courier manifest templates

  Build a saved template for each courier that maps the courier's column headings to your order fields, then generate the CSV or Excel manifest.

• Create a manual order

  Enter an order by hand (a phone or showroom order) with a customer, brand, items and delivery address.

• Dispatch Workbench

  Filter unshipped web orders, tick the ones you have picked, then export a courier manifest, print paperwork as a ZIP, or print box labels.

• Multichannel listings and listing feeds

  Publish a product live to a channel with a listing API, manage each listing, or build a CSV feed for marketplaces that have no live API.

• Web Orders: find, filter and update orders

  Search and filter orders that arrive from your web shop, spot problems, change the status of several orders at once and export a CSV.

• Web orders on the phone

  Browse web orders on the phone and open one to read its status, customer, items, totals and notes. This is read-only.

• Work on a web order

  Open one web order to change its status, resolve a status conflict, add notes, link the customer, edit lines, allocate stock, dispatch, raise returns and raise dropship orders.